Issue:

Ordered items/products not showing in Magento Order Confirmation email after upgrade to Magento 2.4.4

Expected Result:

Order confirmation email should contain the list of ordered items for both registered and guest orders

Actual Result:

Ordered products are missing from order confirmation email Magento 2.4.4

Fix:

Login to Magento admin > Marketing > Email Templates > Open the order email template and find:

Vorlage:Layout handle="sales email order items" order=$order area="frontend"

and replace with:

Vorlage:Layout handle="sales email order items" order id=$order id area="frontend"

Name

Vorlage:Trans "%customer name," customer name=$order.getCustomerName()

Vorlage:Trans "Thank you for your order from %store name." store name=$store.frontend name Vorlage:Trans "Once your package ships we will send you a tracking number." {{trans 'You can check the status of your order by <a href="%account_url">logging into your account</a>.' account_url=$this.getUrl($store,'customer/account/',[_nosid:1]) |raw}}

{{trans 'If you have questions about your order, you can email us at <a href="mailto:%store_email">%store_email</a>' store_email=$store_email |raw}}Vorlage:Depend store phone {{trans 'or call us at <a href="tel:%store_phone">%store_phone</a>' store_phone=$store_phone |raw}}Vorlage:/depend. Vorlage:Depend store hours {{trans 'Our hours are %store_hours.' store_hours=$store_hours |raw}} Vorlage:/depend

{{trans 'Your Order #%increment_id' increment_id=$order.increment_id |raw}}

{{trans 'Placed on %created_at' created_at=$created_at_formatted |raw}}

           Vorlage:Depend order data.email customer note

                       Vorlage:Var order data.email customer note

           Vorlage:/depend

                       Vorlage:Var payment html

                       Vorlage:If shipping msg

                       Vorlage:/if

           Vorlage:Layout handle="sales email order items" order id=$order id area="frontend"

Beste Grüsse

Tristan Dreher Verkaufsberater

tristan.dreher@erag.swiss

ERAG AG Pumpen- und Kompressorenbau Werkstrasse 5 9212 Arnegg

Telefon 071 388 01 01 Fax 071 388 01 08 www.erag.swiss

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